Refund Policy

Effective Date: September 30, 2025

At Pro Vigilant Solutions, we are committed to providing professional security services, systems, and monitoring solutions of the highest quality.

No Refunds

All services, consultations, and monitoring subscriptions provided by Pro Vigilant Solutions are non-refundable once booked or initiated.

Any hardware or equipment sold (e.g., cameras, alarms, access control devices) is final sale unless it is defective, in which case we will replace or repair the item at our discretion.

By purchasing services or products from Pro Vigilant Solutions, you acknowledge and agree that no refunds will be issued.

Exceptions

Defective equipment or hardware will be replaced or repaired if reported within 14 days of receipt with proof of purchase.

All requests for replacements must be submitted to:

Pro Vigilant Solutions

📧 Ariana.medina@provigilantsolutions.com

📞 Call/Text: (425) 437-4225

Changes to This Policy

Pro Vigilant Solutions may update this Refund Policy at any time. Updates will be posted on this page with a revised effective date.